[Floegipoky]

I think it was really because of frustration that this VP was so willfully ignorant about the issue; the author talks about how they kept focusing on the hiring pipeline even after the data clearly showed that the problem is that diverse candidates are never even entering the pipeline.

[jusben1369]

Yes I think this is heading in the right direction. "Willfully ignorant" Let's assume this person (the SVP) is very bright if only based on the fact he is an SVP at Twitter. So you know from experience that if he puts his mind to it he is capable of solving complex problems. Here's a problem you care about deeply and your super bright problem solving SVP comes back with such a flawed approach to tackle it. It would be disheartening.