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by UnoriginalGuy
3884 days ago
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Seems like retailers either accept this, or fail to. For example, Best Buy, they knew people were coming in to sample goods and then buying it online. Their solution was simply to agree to price match Amazon, and that appears to have been quite successful, I know I have purchased things at physical BB instead of Amazon due to the policy. They still make margins on their in-house warranties, and any goods sold not priced matched. I don't legitimately know if they lose money on some goods price matched on Amazon, or if they can pass some of it on to the manufacturer. Just this week we were in Barnes and Noble, and we skipped buying things because they were cheaper on Amazon. It is sad but true. PS - We did buy stuff on sale, and get coffee/cake at their little coffee shop, so we aren't complete monsters. |
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And even when people go into their store with the intent of buying, they don't, because of BB's poor customer service. My sister just did this - she wanted to buy an iPad, but couldn't find anyone to sell one to her (from the security-locked cabinet). So she did a search on her phone while standing in the store, and bought it from Walmart.com
I predict this Christmas will be BestBuy's last.