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by fyarebox 3887 days ago
I'm amazed. Michael, if you're reading this - get someone else to handle this situation. Anyone, even it's just the guy who does SEO.

Your company has appeared on HN before, and as a YC-backed company you should probably have some idea of the type of people who are part of this community. It amazes me that you believe you can respond to this story by attempting to doxx trusted long-term users (or rather, just plain lying about their identities) and claim that the people here are attacking your company.

Even more so that you believe you can claim that a "majority of the comments [in this HN thread] come from competitors and banned users" (@livecodingtv). Most of the people in this thread have never used your products (myself included) - and in response to this story, many who may have never will.

You are the one attacking your company. Stop lying on Twitter. Stop trying to avoid criticism by claiming that your (outraged) potential customers are competitors or spammers. Stop trying to remove pseudonymity from HN commenters (especially the ones trying to be at least slightly sympathetic to your company).

Consider the fact that you may be facing legal action for some of your behavior. The way you respond to these accusations will undoubtedly be reflected in any proceedings, and at at the moment I don't think you're helping your case. (IANAL)

I'm not going to make jabs at your psychological state like a few of the comments here have, but it would be in your interest to visit a mental healthcare professional (if only to check you're capable of handling the pressure caused by this story).