[reality_TV]

This is a terrible practice for consumers, but a huge strategy win for startups(AOL zombie account trick .. hope they forget about wanting to delete or cancel).

I ran into this awful practice with Uber after a hack they know about lets your account be hacked by London drivers who rip you off for rides in London (im in the states). I went to my forgotten Uber account to cancel and found out I have to email support and further I cant remove all payment options from my account either. WTF ... as a consumer any company who follows such a practice needs their ass handed to them.

On the other hand as startup person I can see the slimey merit in following said practices.

[thameera]

I've been contemplating streaming my work for the same reason as the author of the post, but now I'm having second thoughts about choosing livecoding.tv. The merits will be there only until people realize that they're being tricked.

[volaski]

The type of value Uber provides is different from the value livecoding is trying to provide. People will continue to use Uber as long as it provides convenience because that's the value. As for livecoding, it's a different story.

[DrMJG_HN]

Hmm, i don't know how you bring Uber in this conversation, but we are really not in the same space or sharing any information with them.

[reality_TV]

You along with other startups make it incredibly hard to cancel ones account. It's a trick to keep your user base numbers high vs. offering an easy way for the user to delete their own account themselves, as most startups use to allow.