[thechut]

This is ultimately my same issue with Handy. I don't want a different person every single time. I think this makes it really hard to make it work.

That being said I have had Handy come and clean many times now and not changed it, so I think there is a slight convenience factor. It would be better if Handy just facilitated the direct communication with the same person to come every time. And instead of charging me a fee, charged the cleaner a kind of 'management' fee. I think that would better.