[moron4hire]

They were the darling startup of Philadelphia for a while. Proof that Philly could compete and grow successful technology companies. Our hackerspace used them to manage membership dues because PayPal was such a pain in the ass, and we really liked supporting a local business. One of our members was supposedly good friends with one of the founders, got us setup as a non-profit with them so we didn't have to pay transaction fees. A lot of us started using Venmo to share lunch costs both in the space and with our coworkers back at our jobs. I even convinced my landlord to start taking payment through Venmo; he loved it.

I remember hearing Venmo talk in one of the local tech press blogs about how much they loved Philly and were never going to move. Then literally a month later they had moved to NYC.

And then they conveniently "forgot" about our non-profit status, but didn't email anyone about it, and didn't report on the transaction fees in the same data stream as the rest of the app. I was treasurer at the time, and couldn't figure out why my spreadsheet balance tracking all of our accounts didn't match Venmo's balance. I had to do a special data export to find the transaction fees. And that data export was just to a CSV file, one that didn't quote fields with commas or escape newline characters correctly. I seem to remember the export wasn't even on the account page, you had to go find it under some obscure settings page.

I quit using them after that, and haven't looked back. When you're a non-profit, community-owned-and-operated hackerspace (as opposed to a for-profit fab-lab like TechShop), it's really hard to get people to pay their dues on time (or at all). Literally all we needed was money for rent and internet, the management was rotating volunteer basis, nobody got paid. Any amount of money that is expected and doesn't come through is a huge hit to the bottom line.