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by parennoob 3894 days ago
> My point being why you are talking about these issues in YCNews but their forum.

This is the flip side of "software as a consumer product" that sells for $60. If it's open source, the author could have discussed it on the bugtracker, posted to the mailing list / forum, or even just recompiled to use the old format by default, and you would have been justified in asking them to do so.

A commercial product that sells for $60? That's like a toaster oven or something. If my toaster oven is malfunctioning, I'm not going to go complain on their forum, I'm going to air my grievances in public and demand a new toaster (in this case, an updated version of 1Password).