I very much agree with Tim's points here. Susan's points in the original article seems to boil down to some kind of... nostalgia... for what taxis once were or could be.
The fact of the matter is that taxis tend to suck. Bad cars, poor technology, expensive fares, rude drivers. It's only recently that I haven't been routinely hassled for cash because of a "broken meter". The only benefit to traditional taxis is that I can hail them on the street or find them at a taxi stand (downtown).
We as a country and a people need to crack the "gig" economy for other reasons, but there's no denying that Uber is a breath of fresh air.
The fact of the matter is that taxis tend to suck. Bad cars, poor technology, expensive fares, rude drivers. It's only recently that I haven't been routinely hassled for cash because of a "broken meter". The only benefit to traditional taxis is that I can hail them on the street or find them at a taxi stand (downtown).
We as a country and a people need to crack the "gig" economy for other reasons, but there's no denying that Uber is a breath of fresh air.