[ktsmith]

Do you have an opt out option? Talent Bin (https://www.talentbin.com/) does something similar and they've created at least five incorrect profiles for me based on having a common name and their being unable to distinguish between several people with the same name in similar industries or that went to the same university. They also claim you can see the profile they've created for you but then just send a screenshot that doesn't help much when figuring out how they've linked a social profile to an email address which their customers then use to contact the potential recruit.

[jamasenr]

at the moment we dont. We're not sure the best way to verify information with user input at the moment. What do you think is the best way to ensure accurate information is being given. Public sources are typically hard to verify outdated information even when pinging a server (catch all and all). If you want us to update your information specifically, send me an email to [e-mail] and I'll see what I can do for you ^_^

[ktsmith]

I think anyone that has been contacted via your service should have the ability to see what information you've aggregated. This can be as simple as sending an email to customer service and providing the email address or phone number via which your customer initiated communication. Ideally this would be in an interactive format, even if it's just a list of profiles with links to them (linked in page, contact page on corporate website, etc).

Where Talent Bin went wrong in my opinion is they require you to email customer service and then customer service sends back screenshots of their interface looking at the profile page for you. In my case some of the information was obviously wrong but some of it I had to do searches at github or other sources to determine what they were even referencing. Once I figured it all out I was able to reply with a request for the information that was in fact mine to be blocked from the system and for the information that was mine to be disassociated from the profile they undoubtedly still have for me. The process was painful and a huge turn off for me which was a big part of the reason I simply don't want any contact from Talent Bin. If it had been a little cleaner or easier then I wouldn't have cared. For example, the system could have had methods for me to verify my github account, twitter account or other social media accounts. Many of these have private messaging systems, oauth abilities or other mechanisms via which verification could occur.

[sinanuozdemir]

That's a great suggestion. What do you think of sending each lead an email saying "hello! You have been selected as a lead for this company" and then show them the company and give them a link to their Legion Analytics profile and the ability to suggest changes, without having to go through a phone call, chat service, screenshots, etc.

Hopefully that would make it transparent and easy to opt-out or correct their information!

[ktsmith]

I don't think you have to pre-notify every lead that they've been selected but having an interface where leads that are interested in seeing that information, and correcting or removing it, would be ideal. I won't have anything to do with Talent Bin due to how their system works and I would probably not have cared as much if it was easy for me to see and update my information. I honestly believe they make it difficult intentionally as without the profiles of all the people they find via social media, github etc they wouldn't have a product.

[sinanuozdemir]

Makes sense. We will work on making this process super easy and transparent. Thanks for your feedback!