[icanhackit]

> What do you think such an effort would look like?

Good question. I see two simple avenues - organizations having a better understanding of human psychology, certainly at the human resources level but ideally org-wide. And better metrics, such as mapping human networks from email exchanges so you can find who is really driving the strong relationships with clients or stakeholders.

I guess the condensed version would be: understand humans better.

[rewqfdsa]

> And better metrics, such as mapping human networks from email exchanges

I don't think this metric survives Goodhart's Law. It's too easy to game.

> I guess the condensed version would be: understand humans better.

It's not that simple.