[toomuchtodo]

> This particular post-mortem by Stripe makes me trust them less as it's a fairly simple mistake that shouldn't have been made.

You are, of course, entitled to your opinion. I don't think its going to hurt their business at all.

[manigandham]

Didn't say it was going to hurt their business. Only that a post-mortem doesn't somehow change my opinion on their quality or reputation, and in this case is the opposite.