[mcnnowak]

This would be a lot more powerful if they posted an 'after' picture as well. Good to see all that data though.

[benberkowitz]

you can do that through the app! Thoughts on how we could encourage residents to do that?

[orf]

Make it part of the process, send a push notification once their issue has been fixed and ask them to take a photograph of the fixed tree/rubbish free space etc to "verify that the work was done".