Boston as well[0]. The handful of times I've used it (broken bulb in a stop light, for example), the issues have been resolved within 24 hours. Pretty impressive.
That is impressive. I haven't used the Seattle one yet.
It sounds like City of Boston has the resources to do things as they break or wear out. They just don't have the man power to check all the light bulbs or pothole as they break.
Makes sense - for something like changing a light bulb, it could easily take a crew equally as long to drive to the location from wherever they are as it does to actually make the fix. Having the crew (or someone in general) going up and down every road every night looking for bulbs to replace would be horribly inefficient.
[0]: http://www.cityofboston.gov/doit/apps/citizensconnect.asp