[Mahn]

Chicken and egg problem, from the point of view of the end user it makes sense and I would have the same reaction, but then I think to myself, shouldn't we give a chance for a "Show HN" product/service to turn into a Slack or Dropbox? How do they get there otherwise? We'll never have new shiny things if we are skeptical by defaut.

[jaysonelliot]

That's why I advocate for selling software in addition to offering it as a freemium hosted platform. It's a lot easier to make the decision to use something you own than to commit an entire organization to a hosted solution that may not exist in a couple years, or may change to the point that it's no longer useful.