[markvdb]

I normally am quite reserved about language use, but comparing google to OVH? Seriously? OVH is a dysfunctional company that somehow turns a profit.

We almost lost our company's domain name twice due to their incompetence.

[hbogert]

Why is OVH dysfunctional? My dedicated server is running splendid for 2y now.

[KirinDave]

Their customer service is notoriously... "hit or miss."

[vidarh]

Sounds like Google.

(Used OVH for several years, but my server with them has an uptime of 1034 days as of today, so customer service might very well be useless - I've never had a reason to talk to them)

[KirinDave]

I used OVH and had a terrible, terrible, demanded a refund experience.

But I have something that approximates bad luck. See my earlier posts about Project Fi.

[markvdb]

For non-critical things, they provide relatively good value for money. For critical things, I wouldn't touch them with a ten foot pole.

[hyyypr]

Please, make your contribution worth something by explaining your issues with OVH.

I've been a very happy customer for years now.

[markvdb]

We paid OVH for the renewal of our company's domain name several weeks before its expiration. This domain hosted our google apps for business and more. We received an invoice and bank statements for that. OVH never renewed with the registry.

We only got to know about this because of a standard email warning from the country's registry (not OVH as a registrar) itself about quarantaine and expiry!

We spent over eight hours over several days talking to OVH. I have been able to verify that the problem was on the side of OVH only, and not on the registry's side at all.

In the end, we made a direct payment to the registry to make sure the domain was not deleted.

[limeyy]

Twice? Well....

[markvdb]

Which is why we moved away from them of course...

[wineisfine]

Right, ovh is fine as long as you don't need their support