[btdollar]

If you had actually tried to explain what a "template" was in words it would have helped a great deal. My assumption was that they were fixed text structures and you could fill in the blanks, but comments seem to indicate they are actually more like database schemas.

[transpose]

Thanks for the suggestion. We are actually working now on explaining the concept "visually" more than relying on words. They are indeed database schemas but obviously we are avoiding to use technical terms given the audience is non-technical from the business and corporate worlds.