[JoeAltmaier]

Both are true. Facts can also be useful, as well as feeling.

A useful review should include some objective analysis. Ignoring details that marred your visit but wouldn't likely impact future patrons for instance; instead of wallowing in them gleefully.

Also a good reviewer should understand and adjust for their own emotional state going into the deal. You have a bad day; you write a scathing review - how is that useful to anybody?

So, what a review is, is a lot more than disgorging a personal emotional odyssey in print. A professional would write a carefully weighed analysis including a dispassionate component to factor out their own irrelevant biases. Would include those elements that were well crafted, even if they didn't hit home with the reviewer on the particular night they visited. Would resist cheap jabs, which are the review equivalent of click-bait.