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by gesman 3922 days ago
I'm on the market for a car in Bay area and was considering Tesla until met with somewhat uninspiring people at Tesla dealership delivering conversation in kind of "Yes. No. Thank you" manner leaving me with impression that they were busy with something more interesting than my presence and hoping i won't keep asking these stupid questions about tesla cars.

Were i suppose to make an appointment to avoid being an intrusion factor? Not sure how it works there.

Their self-guided, touch screen TV was way more entertaining but not enough to convince me to become customer though.

3 comments

Funny enough, I ordered my Tesla specifically because I didn't have to go into a showroom or order through a person. To each their own I guess.
Sounds like you want to buy from salespeople on commission.
I don't mind paying for good service, whatever way it was delivered.

Good service followed by the good product seems like a win win, unless of course some links in this chain are not "as good".

Tesla's non-commissioned showroom employees are a lot less pushy than commissioned car salespeople. Maybe you prefer the latter.
Not being pushy is not the same as seeming disinterested. Compare with Apple stores sales staff - also not on commission.
Personally, I found Apple and Tesla's employees to be about the same in attitude.
I have visited the Tesla store on Santana Row couple of months ago. Told the guy that mine is totally geeky/touristic interest, I wasn't living in US, there's no way I can afford it to import, no way to charge it here etc. but the guy genuinely answered my every question and spend some 15-20 minutes with me.

I wouldn't buy any other car if I was there.