[mattmanser]

Every time I use collect+ the shop always seems to complain about it (it's too big/I'm too busy/etc.). These have all been various different shops.

[popopje]

i have had issues with that on one occasion too, now i remember.. (package was refused by the shop, went back to the depot for another day, changing the address to my home added another day etc etc.)

[jameshart]

Ah, the famous British customer service experience.