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by deveac 3921 days ago
>You're also going to blow off the only person (the host) who cares at all about your situation.

Are we reading the same article? The host in this situation advertised a room for let, waited until his guests were on site in the city and contacting him to get the key, then yanked the listing. You're accusing the customer of blowing off the host in this hypothetical?

Any given hotel on any given street cares more than that host.

>What you're suggesting is that you're going to start making international calls with some website's support staff while you have luggage on the street, no place to stay, in a foreign city and completely on your own.

Sorry. Imo you're completely dramatizing how hard it is to inform Airbnb of an issue. If you've got either a cell signal or a data connection, the computer in your pocket can take care of this in the time it takes for the host to get to you. You can actually do this with your luggage beside you, and I'd argue that it's a better use of time than driving to an off-the-books apartment that you've never laid eyes on in a completely foreign city. Also, Aribnb provides a local 24/7 phone number in the original confirmation email so you don't have to just rely on the web form.

>Have you ever travelled to a foreign country where you don't speak the language?

Yes I have.