|
|
|
|
|
|
by bdcravens
3925 days ago
|
|
|
(We've been customers for well over a year, close to 18 months I think) You do get support for no additional fee, but you can pay for additional access to support staff. That said, they've always been quite responsive to our requests, with a fairly short turnover time by email. It is however customary in the industry to pay for additional levels of support: https://aws.amazon.com/premiumsupport/
https://www.heroku.com/critical |
|
|