[kin]

Neither, really. You're technically not allowed to do business on Venmo. The intended use case is to send money to people you trust. If someone sends money they can always get that money back by claiming the recipient violated terms or something.

[pbreit]

That's why I did not understand. Buying a ticket on Craigslist is business? Is it supposed to only be used for people who know each other?

[kin]

The main use cases are for people who are Facebook friends. I really can't fault Venmo too much here because they only deal w/ money. To me, they technically did their job. They protected the people that send the money, not the people who receive.

If you use this platform for potentially sketchy transactions, I'd say it's on the user to protect themselves. When I sell anything on Craigslist, it's always cash only. Even then, there are no guarantees.