[mintplant]

> Finally on Jan. 22, from Eran Kimchi, Venmo’s head of fraud, whom Movassaghi emailed directly in a final attempt to recover his money and alert the company to what he saw as a dangerous and pervasive scam: “Venmo has a complete understanding of the scam plot you fell victim to … there is nothing Venmo can do to comfort you. … You made an innocent mistake, and you paid for it.”

That's certainly one way of dealing with your customers. Remind me not to touch Venmo again in the future.

[RickS]

The ellipses scattered through that quote hint that it's been sliced together from a larger statement to make the guy look more tone deaf.

[confluence]

That's the politest fuck you I've seen today.