[janfoeh]

I've used StartSSL for my last three customer projects, only because they offer cheap wildcard certs. I for one cannot wait to never have to use them again:

* validation taking up to six weeks, with recurring ridiculous demands for documentation, such as energy provider bills etc

* very unpleasant interface

* nightmarish authentication scheme with client-side certs. Try signing on with Chrome on one box, then exporting the cert to Firefox on another for example

* the client-side cert expires. When it does, there is no way to get back into your account. Support says 'just make a new one'

* there doesn't seem to be a mechanism for designating a technical contact, and I've been admonished by them several times for having the gall of taking over the process for my customers