I agree. Many people (30% apparently) prefer text messages over voice calls. I don't see 360° VR video being convenient or worth the bother for casual communication.
Our home use has really diverged away from voice calls and towards messaging and FaceTime. Where FaceTime is reserved for special occasions (kids chatting to grandparents, long distance relatives, calling home when on a business trip).
I wonder if VR as a communication tool could supplant video calling? Although it lacks the ability for a family to physically gather around a screen and communicate as a group.
I wonder if VR as a communication tool could supplant video calling? Although it lacks the ability for a family to physically gather around a screen and communicate as a group.