[underscoremark]

Did you call the front desk for assistance?

I used to work as a network analyst for a company providing high speed Internet for hotels across North and South America. The default network policies were quite aggressive (to limit network (ab)use). Other than opening up specific ports for various VPNs, the greatest number of calls received was to enable network access for gaming consoles.

Next time, give the front desk a call and ask. In an industry where customer satisfaction _really_ is a concern, they should be more than happy to forward your call to someone like me to help. :)

[orionblastar]

No it was another family who tried to hook up the XBox 360. I didn't think to tell them to ask the front desk to unblock the ports. It was years ago, and my son is in high school now and left the middle school behind.

Next time I encounter that situation I will advise them to call the front desk to unblock the ports.