|
|
|
|
|
by oasisbob
3958 days ago
|
|
I was working at a credit union during the same time, and I found the immediate change in rhetoric really disheartening. Overnight the line for overdrafting your account went from, "You're being financially irresponsible by not properly balancing your account - you deserve the fee" to "Overdraft Protection is like an umbrella - nobody expects it to rain, but if it does it's nice to have protection. I was shocked at how much fighting there in the industry to carve out transaction types from the opt-in behavior. |
|