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by spigoon 3948 days ago
In Austin's airport there are several security lines that you can choose from. Each line shows its average wait time as well as the average wait time for the other lines. It's helpful to be able to see that the lines closest to you is 20 minutes but the line just down the terminal is only 5 minutes.
3 comments

I love that feature. It's also incredible to me how many people either ignore it or don't know it's there.
I have never noticed it before Where is the wait time information at Bergstrom?
Sort of at the front of the security line. Right before you get to the area where you load up the conveyor belt. It is visible from the back of the line.
Same in Atlanta. Also, if the main security is backed up and the other security areas are faster, there will actually be an employee directing passengers to the faster one.
Brilliant. This should be implemented everywhere.