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by xenophon 3964 days ago
Redfinnian here. To add a bit of context to this claim, our agents do four times as many transactions as the most productive traditional agents. This is primarily because we don't have to prospect for leads; our site and mobile apps are great at connecting our agents with prospective buyers and sellers. That's the big advantage of any end-to-end product, and the extra time that our agents have to serve real customers instead of searching for them reveals itself in our higher win rates and customer reviews. Proof's in the outcomes, after all, not in empty words.

And a quick response to the Open Listings folks: Redfin agents actually do work on teams, consisting of Support Agents, Listing and Tour Coordinators, field agents who can help customers homes tour on demand, and deal-writing agents who handle the toughest bits -- negotiations, offer-writing, and general guidance to the customer. Just wanted to set the record straight here.

That said, I love what you guys are doing. This is a big enough market for everyone :) and we're excited to see so many folks adopting alternative transaction models.