[nhangen]

I'm baffled that so many people claim to have had a great experience. Every single interaction I had with their team, be it management or ZA's, was a poor one. They didn't attempt to understand our business at all, and kept falling back on Zirtual related systems and lingo.

Beyond that, when I found out what they were actually paying ZA's, compared to what we were paying, I was appalled.