[cfreeman]

I've worked in computer repair shops, and what you've described about OEM Windows is how it's worked for years. You have to either use the recovery partition that comes with the machine or order new recovery media from the manufacturer. This isn't unique to Lenovo.

[phatfish]

I find a nice little program called Daz Loader works much more smoothly than Lenovo support. As long as you have the correct SLIC code in the BIOS you are golden.

[minot]

Do manufacturers treat these DVDs as a way to make more profit?