[semi-extrinsic]

I'm down with you about calling support when your hardware craps out. But an ML researcher who doesn't know the difference between Haswell-E and Skylake, etc., will likely make suboptimal choices when using the hardware. Using GPUs efficiently requires in-depth understanding of how they function and how they interact with the rest of the system.

[jfb]

This is true, and also, I think it's perfectly likely that nVidia is trying to soak people buying with other people's money.