[rdudek]

I don't think this is a solvable problem, especially when people just don't care. There are plenty of resources from websites to youtube videos to teach users how to be more computer literate. But instead of learning, people would rather watch someone unbox candy on youtube.

[JustSomeNobody]

"... people would rather watch someone unbox candy on youtube."

That made me laugh out loud. Then it made me sad again.

Look, I get we can't all know everything. I mean, we can't all be mechanics, right? But every driver should know how to check their fluids, air, etc. Maybe change a tire.

Same with computers. I don't think everyone should have to learn to code. I think that's not an ideal scenario. But I do think everyone should be computer literate for some basic definition of computer literate.

[starshadowx2]

This is exactly what I rant to people. Working IT support at a library where I sometimes help out patrons on public computers, it boggles my mind that many people still don't know how to do simple things like double-click or copy text.

We've changed our policy where we don't provide instructional services anymore, only tech support, because it would take up so much of our time trying to teach basic concepts.

[tracker1]

Why not approach a local user group to offer to do tutorials one Saturday a month? I know a lot of guys at Linux user groups in particular would be willing to help... they may not like helping with mac/linux as much, but many would be happy to do so just the same.

[thescriptkiddie]

Give them all copies of Zen and the Art of Motorcycle Maintenance. Maybe they will spot the connection between John's behavior and they own.