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by icebraining
3969 days ago
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The show Reply All had a section on that, trying to see why they couldn't cancel their subscription to Handy over the site. They actually got a fairly honest reply: SHARMA: Thank you for holding sir I do apologize for that wait. But it’s just what I was advised is that the system is not set up for customer’s to cancel the recurring bookings because when you want to cancel, they’re wanting the customers to call in to see if we can help the situation out on actually why they’re wanting to cancel the bookings and offer promotions and discounts and things like that. https://gimletmedia.com/episode/33-isis/ |
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