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by wfo
3966 days ago
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Private monopolies are in some theoretical circumstances unproblematic because according to extremist free-market ideologues they are destroyed by more effective competitors. In reality they are broken up by governments, regulated into the ground, or destroy a nation/society, and they manage to make a society/market a whole lot worse before this long-term and extreme regulatory action obliterates them and fixes the problem. |
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They have to consistently provide a good experience for both drier and riders, who can switch literally by opening a different app on their phone.
Uber probably had the market strength to contractually demand that you couldn't be on the Lyft network while on the Uber network. If they had done that, they would have lock-in effects. Maybe they didn't because they were afraid of monopoly accusations.