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user: stevenklein created: 2010-01-26 karma: 1107 Front-end Design and Development. Co-founder at @statuspageio. Find me at @stevenklein. submissions: 0 points | 0 comments 0 points | 0 comments 0 points | 0 comments 0 points | 0 comments 0 points | 0 comments A Bird's Eye View of the Amazon S3 Outage 1 points | 0 comments 0 points | 0 comments Atlassian Acquires StatusPage 384 points | 124 comments StatusPage.io (YC S13) Is Hiring a Lead Designer (Denver, CO) 1 points | 0 comments CodePens of Well-Designed Emails 3 points | 0 comments Your Onboarding Has a Shelf Life 2 points | 0 comments Leadership Lessons I’ve Learned as HubSpot’s CEO 2 points | 0 comments Distribution Rules Content 3 points | 1 comments 5 Customer Service Blogs You Should Be Reading 1 points | 0 comments 0 points | 0 comments Conversion rate went from 5% to 12% with this drip campaign 5 points | 0 comments How a Content Marketing “Home Run” Jump Started Our Company 7 points | 2 comments How one startup beat the average churn by 1000% 2 points | 0 comments UX Protip: Turn Your Screw Ups into a Positive Experience 2 points | 0 comments 0 points | 0 comments 0 points | 0 comments Avoid Getting Flooded by Support Tickets During Downtime 1 points | 0 comments 0 points | 0 comments 0 points | 0 comments 0 points | 0 comments How to Prepare for and Communicate During Downtime 1 points | 0 comments 0 points | 0 comments