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user: srikrishnan
created: 2012-10-01
karma: 30

2x Entrepreneur. Your friendly, neighborhood CX and startup enthusiast. Building: 1. Rocketlane - leading Customer Onboarding & Customer Projects platform 2. Preflight.cx - community for customer onboarding and implementation folks

Previously built a messaging product that was acquired(freshworks) and was relaunched as "freshchat"

submissions:

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My biggest startup lesson – a year after being acquired
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Uber finally breaks away from email, launches in-app support
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How is your app doing? (for app developers and product managers new to mobile)
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What next for mobile messaging?
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Conversation ideas – reaching out to power users
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Network Neutrality – the perfect and the good
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Target Accelerator's first batch
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Deep content search for mobile apps: Will a standard emerge?
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Death by KitKat
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Work your way to better app ratings
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Mobile Apps: Checklist - Reasons people delete/discard your app
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Show HN: Let your users talk to you. Literally. Voice feedback from your app.
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App Reviews: Do your users blackmail you?
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Mobile apps: How well do you measure quality of users from various channels?
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Ask HN: What are consumer insights you've had from conversations with users?
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My insights from talking to app users. Share yours too!
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