User: gdevore | HN Mirror

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user: gdevore
created: 2010-05-12
karma: 75

I'm the CEO of Blue Mango Learning Systems. We create ScreenSteps and ScreenSteps Live, simple tools that help you turn screen captures into software documentation.

I blog at http://www.bluemangolearning.com/blog

submissions:

Why your business needs to systematize customer success and how to do it

1 points | 0 comments

Software Documentation Without Screenshots Stinks [video]

1 points | 0 comments

Video - What if your GPS was as chatty as most software documentation?

1 points | 0 comments

3 Steps to Killing It as an Exhibitor at Dreamforce

5 points | 0 comments

Clarify Expands Screenshots Into Tutorials

1 points | 1 comments

Why You Shouldn’t Put Software Documentation In Your User Forums

2 points | 0 comments

3 Reasons HubSpot Users Should Be Excited About the Performable Acquisition

2 points | 0 comments

Screencasts vs. ScreenSteps vs. Single Image Capture

1 points | 0 comments

Are You Communicating or Just Writing?

1 points | 0 comments

0 points | 0 comments

It’s Not What Your Software Does, It’s What People Do With Your Software

56 points | 13 comments

“Build It and They Will Come” Is Not a Software Documentation Strategy

1 points | 0 comments

Creating Screencasts: 2 Minutes is too Long

2 points | 0 comments

Moving Beyond Customer Support: Focusing on Customer Success

2 points | 0 comments

0 points | 0 comments

Building Scalable Support – Lessons Learned From the Chargify Price Increase

1 points | 0 comments

0 points | 0 comments

4 Ways Tech Support Can Improve Your Marketing

1 points | 0 comments

Customer Support for Small Biz – Protect Your Time With Information, Not Walls