I've always felt like "Head of Community" is a weird job title. I mean, isn't a community, by definition, imply joint ownership by those in the community? Or if there must be a leader, then they have to be elected by the people to represent/lead them.
The whole thing just feels like you're being taken advantage through marketing. They foster that "community" feel without actually giving any control that a community collectively should have.
"Don't do [a bunch of things that admins won't listen to proof of even if they were happening] or we'll ban you. Oh, and here have an ad-free badge of honour for being terrible subs, we'll subsidise you! Hey Jessica, please start handing out the badges."
The whole thing just feels like you're being taken advantage through marketing. They foster that "community" feel without actually giving any control that a community collectively should have.