This is a book I wrote over the course of the past year. I started Workshop, a service that helps freelancers find work. A lot of members made a lot of money but there was also another group who made nothing.

I found out it was because of the emails they were sending, not their level of freelance work. So I started working with everyone individually and extracted the lessons from those sessions into this book.

This feels like an overt attempt to sell me things instead of actually providing me useful information.

I really enjoyed this book—useful guide to communicating with clients. Has me thinking a lot more about what I write before pressing send.