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TrackDuck Announces New Video Feedback Feature (trackduck.com)
31 points by shauchenka 4358 days ago
5 comments

How does this product compare to http://bugherd.com/ and https://usersnap.com/ ?
- we cover the whole process of website development - from mockups and designs (you can upload them to TrackDuck) to live website (can communicate with your team and manage issues directly on the webpage and get feedback from anonymous users)

- the communication is realtime

- we provide not only static image feedback, but animated GIFs also (you can see real activities of your clients on your website)

- both way integrations with Basecamp and Jira

- pricing - we do not charge for users (just for the projects you use)

They claim to record the whole screen? Does this work with the new chrome API, which would mean my users need to adjust chrome flags?

What about other browsers (IE anyone?)

Yes, you'll need to enable the flag, but it you are using it for communication within the team - it's not a big deal. The whole screen capturing gives an ability to see the real interactions - when user scrolls the page, redirect to another page, etc.
Of course buddy, if you follow the link - it's a press release. We admit that no one else wrote it :)
interesting
Thanks a lot, feel free to give it a try!
Just what I've needed for communication and setting things up! A perfect tool for web designers and developers.
Don't you find it a bit disingenuous to skip disclosure that you work for the company?

You could have submitted this with so much more information instead. Maybe you can tell us how it works, or provide a working demo that doesn't require a 'trial signup'.

The linked page claims that this does video capture, including capture of the user's desktop (outside the browser) without using 3rd party software. How?

Also, why are you storing this in gif format? MP4 is much smaller and has support in modern browsers. Twitter is even using it to replace gifs (re-encoding gifs on upload to mp4). It seems odd that if you're already capturing video and converting it to a web-consumable format that you would use gif.