I hate to be a Negative Nancy but this is like a cyber bully wet dream. There is no authentication measure to ensure who is who, it gives the user a vested interest in hearing what good things people have to say about them, therefore is basically a point that can be easily leveraged to conduct the most malicious of attacks against someones character and ensure it is seen but more importantly done in a manner to cut very deep.
As you can see Barak Obama is a kitten killer in your demo.
Yup. I deliberately didn't implement any authentication because I wanted it to operate more like a Doodle -- a link gets generated for a purpose of no particular celebrity and sent to respondents for low-threshold participation. I think I will lock down submissions on the example page to make this clearer.
It's pretty fun for users who are using it for its intended purpose, and not very trollable if you use the default URL randomization.
Also bear in mind I made this in a day. It might be neat to add sentiment analysis / negative word flagging in order to weed out all-troll submissions.
I get that, but let's say I'm fishing_for_compliments44 and I generate my link.
I think go to facebook and say "Hey guys! Let me know what you think! [my link]". Now pseudo_friend21 clicks the link and see's they can say whatever they want.
"You're fat and stupid, go die in a fire" - dead_mom_1991
"Take your mom's advice, please!" - boyfriends_sister13
"Hey guys, don't be so hard on her... she IS mentally retarded after all! lol" - long_time_friend19
So now a single user has launched 3 personal attacks that will cause this person a good bit of personal anguish when they stir up those emotions.
1. your mom is dead, let's be reminded of that
2. let's start a fight with your love interest, because his
sister is mean
3. I haven't talked to that friend in a while... but NOW I know how they fell about me.
This is just the tip of the iceberg, if pseudo_friend21 sends the link posted to mortal_enemy18 then the proverbial shit will hit the proverbial fan.
Btw, many thanks for pointing this case out. I really don't have good ideas on how to prevent this besides going the brute force route of flagging negative words.
It's a very hard problem to solve. I've been working in social networks for many years at this point and there is no silver bullets when opening a nonexclusive one to many relationship.
Things that seem to prevent abuse like this is linking the user to their comments publicly. Removing the level of anonymity makes them accountable and far less likely to tarnish their own reputation for the sake of slandering another persons, the more removal of anonymity the more this becomes true. People are far more likely to make a harsh comment on a personally unidentifiable reddit username than say facebook or a verified twitter account (e.g. throwaways are popular in subs with less popular social stances... gonewild, cringe, etc).
Searching for negative words is much harder than you're assuming. Even using a phonetic library (like soundex) will produce tons of false positives. On top of that there is no library for assessing context in conversation or the underlying relationship of the user.
"I love how you always handle Dick at family reunions, it means a lot to all of us."
That sentence is VERY wtf out of context. So is that an insult insinuating the user gives hand jobs to their family members? Is it a personal attack because they're sexually promiscuous? Is Dick the rowdy family Drunk who this user often keeps in check when they're about cross the line after a few drinks?
To further that idea the underlying relationship between User A and User B doesn't translate without previous knowledge of their past. I for example am generally a nice person and friendly, but I've friends from many years and walks of life at this point. For people I kinda sorta know, I'm polite and kind, I know the limits of our friendship and expected behavior. For very close friends and such communication is usually peppered with light jabs and inside jokes... think "tough love".
"10/10 looks great half naked and covered in mud, could fuck up a mothers love."
Seems mean, to the person getting that message it likely relates back to a past shared experience that will bring a smile to their face upon reading it and in the context of the relationship is par for the course. Coming from a co-worker in reference to a botched project in regards to installing hardware in a remote location... not so much.
There is even more to this problem that I won't go into, but by now you should get the drift, and you can't account for or detect these subtleties in human to human relationships (if you find a way you'll be a very rich person), especially coming in blind on an semi-anonymous platform.
This is why places like /b/ are simultaneously some of the best and worst places on the net.
Ahh I see, fishing for compliments is definitely a bad use case that's hard to circumvent. Any ideas? I attempt to subtly discourage narcissistic submissions in the prompts but people will probably still do it.
Clarification of analogy: if a doodle link gets posted to an internet forum (as happened with my example page), it will get spammed, but trollbait pages are irrelevant -- pages which are generated for their intended purpose do not run into that problem by virtue of obscurity.
Anonymous commenting systems without strong communities and moderators behind them will lead to far more bad than good.
This seems like a great fit to use facebook authentication.
But you could just post on their facebook wall. Who wants statistics on their praises anyway?
Haha, that's why I don't display numbers on the bar charts. They're just to get the most important characteristics to bubble to the top. I kept the overall aggregate counts because seeing those large numbers seems to give people a nice quick shot of good feels. What do you think about those?
I was thinking that some people would feel damned by faint praise, after their expectations were raised due to the nature of the site. "Yeah they mentioned X and Y BUT NOT Z!!!??"
Ok, seems like it's doing pretty well in favor of positivity. I searched some common nice/nasty words in the DB and I'm seeing on the order of:
- 25-70 hits for strings containing words like nice/fun/smart/kind
- 1-3 for dumb/ugly/stupid/boring/fag
- no incidences of slut/bitch/hate/crap/... (I searched a LOT)
- one racial slur that I could find
- surprisingly no negative uses of curse words (one "fucking awesome")
This is a way lower incidence of negativity than anticipated. Due to the simplicity of the text inputs, I'm going to hold off on preemptive moderation that would change the feel of the app and see how it works if I just flag blacklisted words.
It is also entirely possible that since I have only posted this to HN and Facebook thus far, it has not yet reached its ultimate audience of idiot cyberbully trolls :(
I have to agree with some of the risks of cyber bullying with this. And like you, I don't know of a bullet proof method for mitigating that risk.
Some possibilities that come to mind, maybe using a combination of two or more of these:
- Require FB auth. Remove anonymity (to an extent) from the equation.
- Launch with a canned, relatively small number of broad compliments.
- Allow only community approved compliments. If new ones are added, block until they're approved.
- Allow submissions only until the list (without revealing the recipient's name) has been approved by multiple community members. Then lock the list allowing only up votes on existing compliments.
This is an instant dealbreaker for me nowadays. I refuse to have a Facebook account for a number of reasons and know a couple of other people that are the same.
However, requiring FB auth may not make a large impact on the number of users registering for the service and/or users like me may not actually be within the range of users who would be interested in the service.
(Personally, I think it's a really nice idea. A bit of positive feedback can go a long way on some rough days.)
I'm actually more curious about how the site could handle multiple people with the same names, or users who don't really think about it and just put in "John" for the name.
Fun idea--wondering if there are better (more important, more purposeful) ways to use it that to pass out complements. As it is, how long will people be interested in "loving" on each other?
The site has me thinking about aggregating other input info from the internet...
As you can see Barak Obama is a kitten killer in your demo.
http://www.whyweloveyou.com/reesekitty