I really love Dwolla a lot and think it's a great service. I do wish they would tone down all the social junk in the app, though. I don't want to share my purchases, I don't want to "check in" or track my location when I buy something, I just want to spend money on stuff. I feel like everywhere I go on their site is a clusterfuck of CONNECT YOUR ____ NETWORK!! Send money over twitter!! No, thanks.
While I hope that all this social spamming works out for them (the more people who use Dwolla, the more useful it becomes for everybody), I still find it somewhat obnoxious, and it decreases my level of trust in them. I just hope they tone it down once they reach a critical mass.
Hey dude. I work at Dwolla. Thanks for rooting for us.
I get what you're saying. I'd like to better understand what you meant by decreasing trust. I think social commerce is where things are headed and it's important that Dwolla is a part of it, but we need to find the best way to do/balance it. Can you email me at shane@dwolla.com and share your thoughts about things we've done that impacted trust? I'd be grateful. Trust is more important to us than...really anything.
Perhaps there's a way we can enable the social stuff that many Dwolla users ask us for in a way that doesn't bother the folks that don't want it. I thought we were doing a decent job of that now since everything is opt-in, but you might have ideas on how we can do it better. I'd love to hear them. Here's a crazy idea: literally one link in your settings that says "Turn on social junk" - if not toggled on, you don't see any of it.
I'd love to brainstorm stuff like that with folks that care enough to post comments like yours. Hope you email me.
While I hope that all this social spamming works out for them (the more people who use Dwolla, the more useful it becomes for everybody), I still find it somewhat obnoxious, and it decreases my level of trust in them. I just hope they tone it down once they reach a critical mass.
Either way, I'm rooting for them.