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Dealership revoked offer to buy back customer's BMW, blaming wayward AI chatbot (cbc.ca)
16 points by cf100clunk 9 days ago
3 comments
cf100clunk 9 days ago
Is it legally or ethically much different than the old "Sorry, but Quinn wasn't authorized to make such a deal..." escape excuse for human sales agents by their human sales managers?
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toomuchtodo 9 days ago
Air Canada lost on this previously.

https://hn.algolia.com/?q=air+canada+chatbot

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mrlonglong 7 days ago
The real problem is the quality of US built BMWs. Not as good as the German built ones. Otherwise this poor chap wouldn't have had to offload it.
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Lord_Zero 9 days ago
> 31-year-old funeral director

That is a very expensive vehicle for a job with an average annual salary of $51k

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cf100clunk 9 days ago
> average annual salary of

He's in Canada, where the average seems to be between $37k and $111k according to several search engine hits.

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