Turns out it wasnt just one neo. 5 planes total, ~500 passengers. https://www.rtl.de/news/lufthansa-gibt-zu-500-passagiere-ueb...

The air travel industry as a whole never ceases to amaze me with how little regard it has for its passengers and crews.

It's one thing to provide bad service, but these kinds of incidents just lack any kind of humanity.

Ah, only in Germany.