| I run a few apps (AI Singer App, Pawtograph, TravelFeed). Support emails were eating 3+ hours of my day. Tried Zendesk. Spent 2 hours configuring triggers before I could reply to a single email. The $25/month turned into $298/month for my setup. Closed the tab. So I built something for myself: - Tickets left, conversation right (that's the whole UI)
- AI suggestions trained on your replies, not generic stuff
- Knowledge base that grows as you answer questions
- 5 min setup Left out on purpose: SLAs, workforce management, skills-based routing, phone/chat. If you need those, this isn't for you. The goal isn't "Zendesk for small teams". It's the anti-Zendesk — do 5 things well instead of 50 things adequately. Stack: Next.js, Prisma, PostgreSQL, AWS SES. $9/mo (1 project), $29/mo (5 projects + teammate), $99/mo (20 projects + 10 teammates) Code ANTIDESK = 20% off forever (ends Jan 31) https://elkdesk.com I built this for myself. If you're in the same situation, you can use it too. Happy to answer questions about the build or product decisions. |