Show HN: I built an alternative to product tours

[giaco_hendel]

Hey HN! We’ve built a tool that dynamically adjusts the complexity of software interfaces based on a user's interaction with it.

It works by hiding non-essential/advanced UI elements for new users, reducing cognitive load and guiding them to their "aha moment" more efficiently. We refer to this as „simple mode“.

Non-essential features are progressively revealed when the user is ready to use them, and we’ve also added an option for users to manually switch „simple mode“ off.

Every Feature in vykee consists of Elements. Elements can be selected via UI picker or via code by adding the vykee attribute.

Our analytics tool allows you to easily measure the usage of Features and Elements over time. You can identify the ones that are (a) not used or (b) used a few times in the beginning but not again. Those non-essential Features can be hidden by applying conditions for revealing them.

As we’re still very early, I’d love to get your feedback on the tool and thoughts re simplifying complex software more broadly.

[graiz]

This concept has a well-known name that you don't seem to use in your design or marketing called "Progressive Disclosure." It was coined back in 2006 to explain this concept.

I do think it's tricky to do this as a 3rd party website. Most sites would want the disclosure logic to live inside their product, as coded logic. I do like the concept and how you've built this.

[giaco_hendel]

I was thinking about that but decided not to because I think a lot of people don't know what progressive disclosure is. Will think about it though, thanks!

[Lightbody]

As a founder of an increasingly complex SaaS service (https://reclaim.ai) I love the mission. I'll be checking it out. Good luck!

[trentnix]

More than a couple of folks in the startup I work in are using your product. Kudos!

[darrenwestall]

Just what I need for my SaaS. I've filled in the form - only thing I'd love is a way to display a message to a user about what's been unlocked.

Like "Congratulations, you've added your first page. Now you can filter"

[bnorton]

yes and now it looks like you need a product tour

[castalian]

You must explicitly state that what they are seeing is a simplified version, or present a choice. I am the kind of user who would leave if the interface seems too simple (lacking abundance of features to explore)

[giaco_hendel]

The tool already does this! https://share.cleanshot.com/JmkgmflH

[bnorton]

How you do you solve for, or imagine solving for the hiding of potentially important UI without running to risk users not finding what they are looking for and not realizing it is "just hidden". Without having to first know that they are missing something, how will they know? Is there a partial-hide?

[giaco_hendel]

there's a little toggle at the bottom (simple mode on/off) where the user can toggle on all elements and see what's hidden. It also informs them about what they're seeing is a simplified version.

[baron816]

I had this exact idea while working on the growth team at Evernote, but couldn’t get anyone to buy into actually doing it. Good to see someone actually doing it.

[projektfu]

My thoughts as a SaaS user/purchaser:

Can I opt out quickly so I can see how the difficult things work?

Will I get this flow every time I change computers, delete cookies, etc?

How much will it bloat the experience once I'm an expert? These things always have telemetry ... will it still be collecting telemetry forever?

As someone who buys line-of-business software, I know these concerns are rarely considered by the SaaS developer, but they are important.

Unrelated : Why does every product page do the fading in thing? When I return to your site to see things I scroll down to a bunch of blank stuff waiting for your animations to catch up. Is this how you prefer the rest of the web?

[giaco_hendel]

Can I opt out quickly so I can see how the difficult things work? -> Yes, you can just turn off "Simple Mode": https://share.cleanshot.com/JmkgmflH

Will I get this flow every time I change computers, delete cookies, etc? -> No, settings are saved per user in the database. So it is synched across all devices and you won't have that problem.

How much will it bloat the experience once I'm an expert? -> Depends on the SaaS but ideally once you're an expert you just see all available features (as you normally would).

[projektfu]

Thanks for the answers!

I like the options of muting or turning off simple mode, good job.

Fwiw, I have used products where the tour comes up every time you change to a new machine/browser. I assume this is because it's only loosely integrated to the application and doesn't know about users. Good on you to put the setting where it belongs.

[pests]

Have you turned on your operating systems "reduce motion" accessibility settings? Almost all CSs frameworks and many authors respect this setting and will disable / tone down all animations. It's handled as a media query.

[projektfu]

The text still starts out invisible, and the delays are still there, but the fade-in is now instant.

[crisp]

> Why does every product page do the fading in thing?

This is probably going a bit off-topic but I recently switched from Android to iOS and god damn those slow animations are killing me. They seem like an industry standard nowadays. I really don't get it either.

[projektfu]

I remember Apple changed up the iOS calculator a while back and the slow animations were causing people to enter the wrong numbers.

https://www.cnet.com/tech/mobile/why-you-should-avoid-your-i...

[gabigrin]

Very cool idea. I have implemented such "dumbing down" manually a couple of times - can confirm the pain is real.

Have to admit that the difference between the "before" and "after" UI in the video doesn't feel big enough. Did you consider removing also the "Projects" list on the left? Or reducing it?

[giaco_hendel]

Thanks for the feedback! Yes, there's a tradeoff between making it simple and hiding too much. The counterargument is always "what if the user is searching for a specific feature, can't find it, then leaves?". So this needs to be considered. Here's another example: https://giacos.notion.site/Feature-richness-vs-Simplicity-8c...

But good point, we might change that.

[bnorton]

i can only see the screenshot for "Example 1"

[giaco_hendel]

check again, should work now

[jemmyw]

The picker looks cool. I like the idea. I know that we actually do something similar already at work as well as having a tour. I can't see myself using this if I were a startup software product, it's just too easy and contextual to build and analytics are already an essential.

[giaco_hendel]

If you're a developer who also does UX/UI Design and Product Management yes. But often times those roles are separate and PMs are the ones responsible for improving the onboarding flow. For them, it makes sense to have an easy to use tool.

As for the analytics tool: Yes, ours is pretty basic and straightforward – super easy setup and gives you the most important information though.

[gervwyk]

Maybe I should use this for our docs pages :)

[dewey]

So is this a real "Show HN" product or just a landing page (Which isn't allowed for a Show HN)?

[giaco_hendel]

you can use it here: https://app.vykee.co/sign-up :)

[Share6323]

How can I integrate this in my web app as a developer?

[giaco_hendel]

You simply put a script in the head tag, that's it. :)

[dreadlordbone]

I don't see any pricing info anywhere?

[giaco_hendel]

We don't have that yet. You can sign up on the page if you want to try/use it.

[ibbih]

The "try now" button leading to a form and no way to actually experience what you're selling didn't feel great

[ryanwhitney]

+1, i hit “back” as soon as i saw an email input.

[scosman]

+2

10x more so for product tour product.

[jacurtis]

+2 I thought it was part of the experience, so I put in a bunch of fake information. Then got to the end and it said "we will contact you later". Lol, nope you won't.

It's a very confusing Call to Action.

[giaco_hendel]

fixed it, you can use it here: https://app.vykee.co/sign-up