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Air Canada must honor refund policy invented by airline's chatbot (arstechnica.com)
129 points by ooboe 853 days ago
2 comments
ChrisArchitect 853 days ago
[dupe]

More discussion yesterday: https://news.ycombinator.com/item?id=39378235

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dang 853 days ago
Comments moved thither. Thanks!
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kderbyma 853 days ago
Remember.... reputation is ruined....so I hope Air Canada learned something....you have no customer service and would rather look a fool than be a good company.....does anyone care any more....like fuck this trashy company
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