For non-fraudulent chargebacks, here's a One Weird Trick™ to avoid chargebacks that startups absolutely hate: don't do anything that would prompt a customer to dispute a transaction.
No dark patterns or surprise fees, no charging for a product/service that was not delivered/rendered, and provide actually competent technical support (aka no third-world slaves in a boiler room) so that any problems can be addressed quickly.
I understand that the model of startups and SV has become hostile and bordering on scamming/fraud (that's why you're getting chargebacks), but escalating the situation any further (potentially into an actual courtroom) when you've already got skeletons in the closet doesn't sound wise?
(this doesn't cover fraudulent chargebacks, but fraudsters would ignore these emails anyway)
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No dark patterns or surprise fees, no charging for a product/service that was not delivered/rendered, and provide actually competent technical support (aka no third-world slaves in a boiler room) so that any problems can be addressed quickly.
I understand that the model of startups and SV has become hostile and bordering on scamming/fraud (that's why you're getting chargebacks), but escalating the situation any further (potentially into an actual courtroom) when you've already got skeletons in the closet doesn't sound wise?
(this doesn't cover fraudulent chargebacks, but fraudsters would ignore these emails anyway)