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Thanks for your interest! We currently support 7 models from OpenAI and Anthropic including gpt-3.5 and gpt-4. You can definitely configure the agents to the specific needs of your application including dynamic configuration that changes for each user. The fine-tuning of base models is currently not supported but our early customers have not really needed this.
Happy to help you with your specific use case! Feel free to reach out to me at anar@proficientai.com or our Discord channel. Also you should find much of this information in documentation.
That would be super helpful. Also curious which API you're using on the backend over here (guessing OpenAI's gpt-3.5 at the moment)